On-brand confirmation and reminder emails, on autopilot
Cut no-shows and keep everyone in the loop with branded emails that go out automatically across the full booking lifecycle — from confirmation to receipt, reminder to cancellation.
What you get
Sent to the client the moment a booking is made, with all appointment details.
Reduce no-shows without lifting a finger.
Auto-sent after payment with a full itemised breakdown.
Keep clients informed at every step.
Team members get notified the moment a booking lands.
All emails use your brand — not Velixa generic.
How it fits into your day
Fewer no-shows
Merchants using two-step reminders (email + SMS) report a 60%+ reduction in no-shows.
Free, with no sending limits
Email notifications are included at no extra cost — no caps, no overage charges.
Preference controls built in
Merchants and customers can fine-tune which emails they receive.
Common questions
Yes — reminder and marketing emails include an unsubscribe link. Transactional emails (booking confirmations, receipts) do not carry an unsubscribe link because they are required for the booking to function.
Emails are sent via Velixa's verified sending domain with your business name in the From field. Custom sender domain support is coming.
Yes — each notification type can be toggled on or off from the Email notifications tab in your settings. Clients can opt out of reminder emails via the unsubscribe link included in those messages.
You can add your own logo, which appears in every email. Custom wording and full template editing are on the roadmap.
Booking confirmation, day-before reminder, payment receipt, reschedule acknowledgement, cancellation confirmation and — if enabled — a review request the day after the appointment.
Not yet from the merchant dashboard — email template previews are currently available to the Velixa team only. Merchant-facing preview is on the roadmap.
Ready to switch on?
Every feature is yours from day one of your free trial — no contracts, cancel any time.
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